Two
Step Flow of Communication
This two-step flow of communication
hypothesis was first introduced by Paul Lazarsfeld, Bernard Berelson, and Hazel
Gaudet in The People's Choice, a 1944 study focused on the process of
decision-making during a Presidential election campaign. To understand this
flow is very simple, this flow of communication explains the very basic
structure of how information reaches to us, the audience, from the media and
through the opinion leaders. Yes, opinion leaders are those people who pay
attention and listen attentively to the message from the mass media and then
these opinion leaders, interpret the whole message based on their own opinion
and pass it on to the individuals who are in contact with these leaders.
Opinion leaders play a very important role in forming our opinions, as they
technically influence us.
Because of this flow, the term “Personal Influence” was originally
coined to refer to the process intervening between the media’s direct message
and the audience’s ultimate reaction to that message. The two-step flow theory
has improved our understanding of how the mass media influence decision making.
The theory refined the ability to predict the influence of media messages on
audience behavior, and it helped explain why certain media campaigns may have
failed to alter audience attitudes and behavior. The two-step flow theory gave
way to the multi-step flow theory of mass communication or diffusion of
innovation theory.
Eventually, this theory had a lot of base in earlier
stage, when people weren’t advanced on the technology and didn’t received
message aka information back then the way we do now. So obviously they had to
rely on such opinion leaders as they were their only source for the
information. But do to digitalization, now anyone can easily access the
information, be a judge for the information that he or she receives from such
opinion leaders, cross check and find he’s own source to rely on and not be
influenced by someone else’s opinion or interpretation of the message.
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