Social Judgment
Theory
Social
judgment theory, developed by Muzafer Sherif and colleagues,
is different from other consistency theories for two reasons: First, it argues
that a receiver interprets or judges how much a message agrees or disagrees
with his or her own attitude. In other words, it is an attempt to apply the
principles of judgment to the study of attitude change. Second, the theory
maintains that a message receiver’s involvement in the topic of the persuasive
message, that is, how important a topic is to a listener, is an important
factor in attitude change. Social judgment theory has been called by some more
of an approach to studying attitudes, not a complete theory.
Overall, it is based on the use of analogy, whereby an individual’s
initial attitude serves as an anchor for the judgment of related attitude
communications. An advocated position is evaluated against this point of
reference and is placed on an attitudinal continuum from acceptance via non
commitment to rejection. The amount of attitude change or whether change occurs
at all depends on the discrepancy within the self—only after a communicated
opinion falls within the limits of the range of acceptance will it affect
attitude change. Thus, the greater the difference between the initial opinion
and the communicated opinion, the greater the attitude change will be. This
theory further argues that the level of ego involvement in a topic depends on
whether the issue arouses an intense attitude; that is, individuals who are
highly involved in an issue are more likely to evaluate all possible positions,
therefore increasing the anchoring property of their initial attitudes and
broadening their range of rejection of a communicated opinion. Thus, a
persuader facing a highly involved receiver may be able to advocate safely only
a small change. Since most other approaches deal only marginally with previous
attitudes, social judgment theory has obtained an important place in the
research literature. Recently, however, researchers have questioned the basic
principles of social judgment theory and how the theory’s principles relate to
one another.
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